As usual, Apple makes it clear "your computer will be examined prior to service to verify that it is eligible for the free battery replacement. However, if it's already plaguing your device, contact Apple (Opens in a new window) and the battery will be replaced free of charge. If this issue hasn't happened to your 2016-17 MacBook Pro, Apple released a macOS update to prevent it from occurring. MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports) ![]() MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports) MacBook Pro (13-inch, 2017, Two Thunderbolt 3 Ports) MacBook Pro (13-inch, 2016, Two Thunderbolt 3 Ports) The battery health status on these devices will also indicate "Service Recommended." If the status indicates that your battery is Normal, your battery is not affected by this issue." On the support page (Opens in a new window) for the fault, Apple explains, "A very small number of customers with 20 MacBook Pro computers have experienced an issue with the battery not charging past 1%. MacBook owners have been expressing concerns online over the intermittent lack of battery charging on their MacOS powered laptops.
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